I help organizations uncover and tackle what matters most.

Strategy, Research, and Design for Complex Environments

I work at the intersection of organizational complexity and human experience, helping leadership teams define what's actually broken, align around what to build, and deliver change that sticks.

My work spans the full arc from discovery to delivery: facilitating executive alignment, mapping systems and journeys, conducting primary research, framing strategy, and partnering with cross-functional teams to build and adopt what comes next. I've done this inside organizations and as a consultant, across industries where the stakes are high and the problems are genuinely hard: financial services, healthcare, manufacturing, R&D, supply chain.

I support end-to-end creation from ideation to delivery. I can run a C-suite design thinking workshop in the morning and work through design details with an engineering team in the afternoon. I understand regulated environments, organizational politics, and the difference between a recommendation that sounds good and one that actually gets implemented.

Selected experience

  • Enterprise transformation in financial services, healthcare, manufacturing, R&D, and supply chain.

  • Consulting and agency work for Google, State Street, Meta, CVS, FedEx, Citizens Bank, Boston Scientific, American Express, Ahold, Dunkin’ and others.

  • In-house leadership at Entegris and John Hancock / Manulife.

Uncover. Align. Build.

  • Uncover

    Primary research, stakeholder interviews, journey and service mapping, ecosystem analysis. I help organizations understand what's really happening before deciding what to change.

  • Align

    Executive facilitation, problem framing, roadmap strategy, co-creation workshops. I work with leadership and cross-functional teams to move from competing priorities to shared direction.

  • Build

    Experience design, prototyping, AI-enabled workflow design, delivery leadership. I stay close to the work through execution and help teams develop the practices to sustain what's been built.

I design experiences that help people accomplish their goals, whether navigating complex systems, managing daily work, or planning for the future, by making complexity manageable when it matters most.

Case studies are password protected. For access please reach out.

Explore Work