Solving Problems,
Shaping Vision,
Delivering Results
Grounded in human-centered design and driven by strategy, I lead transformation by aligning people, ideas, and operations to drive measurable impact.
Strategic Design for People, Processes, and Results
Strategy
Uncovering Insights, Driving Impact.
Great strategy begins with understanding the "what" and the "why" behind customer needs. I work with teams to uncover insights, frame problems, and shape ideas into cohesive systems that deliver meaningful results. From discovery to implementation, my focus on collaboration, iteration, and real-world adaptation ensures strategies remain impactful and relevant over time.
Leadership
Building Trust, Guiding Strategy.
Great leadership starts with trust. I empower teams, champion design-led thinking, and develop strategic roadmaps that guide cross-functional teams through complexity, enabling them to deliver impactful results.
Work
Designing for People.
Great design brings people, systems, and processes together to create meaningful, scalable solutions. From digital solutions and channels (portals, apps, sites, communications, and ads) to physical touchpoints and in-person experiences, my work combines human-centered design with systems thinking to deliver impact.
Case studies are password protected.
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Contact
I look forward to connecting and exploring how I can support you and your team. Whether it’s discovery research, opportunity definition, service design, vision-setting, workshop facilitation, or design strategy, I bring insights and expertise from hundreds of projects to help tackle your unique challenges. Let’s discuss your goals, review relevant past work, and craft an approach tailored to you.